In focus this week:
Is the leadership in your organisation obsessed with bringing out the best in their people
It seems that leader’s world over, be it of countries or corporations, are largely driven from a place of self-interest….
This may well be hard to read for some, but given the general state of the world on a macro level it certainly seems that the cycle of greed and fear is well entrenched and so the level of discontent is at an all-time high. It really does call leadership, or dare I say, the lack thereof under the spotlight.
It would seem that leaders RUNNING countries and corporations are actually RUiNING (not a typo) them, with their singular focus on “I”.
Of course the opposite is true in that there are always examples of great leaders, but more often than not they are the odd one out in systems that remain focused on using people as resources to achieve results.
According to Adam Grant, the author of Give and Take – A Revolutionary approach to Success; it is the Givers in the world who emerge as most successful. Leaders who are focused on BRINGING OUT THE BEST in their people ultimately also grow, and so to then the organisation.
Here’s the real challenge to leadership though, and cause for serious reflection: if leaders do not genuinely care for and grow their people, they should not be in leadership. Leadership is about people not things – human beings; not machines designed for a pre-determined outcome.
I have been vexed of late by the issue of organisations rolling out training, coaching and leadership interventions with limited systemic stickiness or tangible culture transformation. How can it be that so much amazing work happens in the development arena, with so little impact on a systemic level?
How is it that there are so few organisations, for which people willingly show up to make a contribution?
Here’s my synopsis:
Organisations invest heavily in individual, team and leadership interventions in an effort to get people working more efficiently and effectively with each other in pursuit of organisational objectives and values.
Company Mission and Values are plastered all over the buildings in a subliminal attempt to have a unified culture emerge; but more often than not, every individual may find a different expression for the value set based on their own interpretation, maturity and experience.
The outcome ultimately is the emergence of a plethora of sub-cultures within the corporation, which results in inconsistency of work experience for staff across the entity and it is this inconsistency of staff experience, that then becomes the inconsistent customer experience of the brand.
All of these sub-cultures are directly aligned with the prevailing leadership of each division/SBU. There is always a philosophical or cognitive intent as a leader to be a certain way; but when the pressure is on and metrics are not tracking in the desired direction; prevailing leadership behaviours and practices resort to the usual forms of control, namely, “Carrot & Stick” designed to “motivate” specific responses out of people.
Over time, the “Carrots” need to get bigger in order to satisfy the growing greed and the stick needs to instill more fear. Not exactly the ingredients for innovation and growth.
How on earth do these approaches encourage the best in people and therefore real sustainable systemic growth?
Create WILLINGNESS through AUTHENTICITY | TRUST | CONTRIBUTION | ACCOUNTABILITY:
A systemic answer is possible when the issue of real authority and power is addressed versus systems choked by blanket controls implemented to manage exceptions, when leadership are not prepared to deal isolated non-performance, accountability, and empowerment.
It becomes imperative that the leadership at all levels within the organisation operate in line with a consistent set of practices and behaviours designed to facilitate AUTHENTICITY, which in turn allows deeper TRUST,so that leadership are seen to have people’s best interests at heart; ACCOUNTABILITY, in respect of ensuring that people have everything they need to execute tasks and to be held to account; and finally, CONTRIBUTION, evidenced through the willingness of people to go above and beyond what is expected of them.
When every leader in an enterprise is equipped and held to a leadership standard, supported by a set of practices and behaviours to ensure consistency of a leadership culture designed to bring out the best in people; the outcome is a shift within the organisation from people who are there to TAKE to being there to GIVE.
If you are serious about becoming the creator of your life and you recognise that something within you has to change, get hold of me at [email protected] or book a free session at www.thepotentialityco.com/meetings/ . I am ready to help you become who you want to be.
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